STEP 1: POP3 Server

That's the server provided by our server for your web site. It's purpose is the gather incoming mail and relay it back to you. The name of your mail server is "mail." + your domain. So if your domain is "5putts.com", then your mail server name is "mail.5putts.com".
- Enter "mail.yourserver.com as the POP3 server".

STEP 2: SMTP Server

That's the outgoing server, or the server that sends your mail. It can sometimes be your ISP's server, but we find that quality of service is usually not as good as our servers. If you use our SMTP server, it is the same name as the POP server above. If you choose to use your ISP's server, then you'll need to ask them for the name. 

- Enter "mail.yourserver.com as the SMTP server".

STEP 3: Account Name / Username

In most cases this is the front part of your e-mail address before the '@' symbol. However, our servers require a more explicit designation. For our POP server, you'll need to enter your FULL e-mail address. Usernames ARE case sensitive, usually all lower case. 
- Enter your full e-mail address as the username

STEP 4: Password

This is the password to your e-mail account (which might be different that the password to your ISP account). Be careful to type it correctly, since it's usually a blind field. Remember too that your password will be case sensitive.
- Enter your e-mail password

STEP 5: SMTP Authentication

To prevent SPAM our mail servers require that you are logged to prove you are a legitimate client. This prevents malicious exploitation of the servers by SPAM'ers. All this means is that your computer logs in not only to check mail, but to send mail as well. Likewise, we use the same login information for both incoming and outgoing mail, so you don't have to enter it twice. 
- Check the box that indicates your 'SMTP Server Requires Authentication.'

Turn Off SSL

Apple's mail client programs for the Mac and the iPhone turn ON SSL by default, and you have to go back afterwards and turn it off again, or you won't be able to login to your email account. While we can install SSL for you, there is an extra cost associated with it. 

SMTP Port

You'll usually find ports defined in the Advanced settings, but that does not mean they are optional. Your SMTP port should be set to 587. If you leave it at the default, which is 25, your ISP can decide out of the blue to block you, and you suddenly won't be able to send email. 

Leave Mail on the Server (5-10 days)

There isn't enough room to leave all your mail on the server, but it's a good safety precaution to leave 5-10 days of mail there, in case your computer has issues. It is also useful if you are checking mail from more than one source and want to be sure all sources can access the same messages. 

And the Rest

All the other fields and features are either self-explanitory, optional or set for you. We'll leave you to your own sense of exploration here.